Frequently Asked Questions and Solutions

Wholesale clients: I get answer "No number"

Upon requesting a number, similar response is possible in 2 cases:

  1. It is impossible to display the counters of virtual4, operator numbers correctly. Numbers of virtual4 operators are loaded in the morning from 6:00am-9:00am and in the evening from 18:00pm-21:00pm (UTC+3);
  2. There is an adaptive rating system on the website. If you sent "Cancel" or "Ban" many times by API, the account 5SIM may be blocked for 1 (one) hour. In order to check the rating status, buy number through the web panel and the website will show a message about low rating;

We recommend choosing virtual numbers of countries and operators with a high rate of successful SMS arrival, by studying Statistics.

Please make sure your request matches the selected category. Requests submitted under the wrong category may be closed without a response.

Wholesale clients: Additional questions

If you have any questions about wholesale rates or the requirements for getting them, please contact our team and let us know which country, operator, and service you are interested in.