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Frequently Asked Questions and Solutions
Wholesale clients: Discounts
The discount is provided for a particular country, operator, service and depends on the quantity of numbers per day that you plan to buy.
To get a discount, you will need to replenish the balance for a certain amount.
The discount is given for a week and is automatically extended when the balance is replenished by the same amount.
To calculate the discount, contact us.
Your request should comply with the selected category, otherwise it will be closed without an answer.
Wholesale clients: I get answer "No number"
Upon requesting a number, similar response is possible in 2 cases:
- It is impossible to display the counters of virtual4, operator numbers correctly. Numbers of virtual4 operators are loaded in the morning from 6:00am-9:00am and in the evening from 18:00pm-21:00pm (UTC+3);.
- There is an adaptive rating system on the website. If you sent "Cancel" or "Ban" many times by API, the account 5SIM may be blocked for 1 (one) hour. In order to check the rating status, buy number through the web panel and the website will show a message about low rating;.
We recommend choosing virtual numbers of countries and operators with a high rate of successful SMS arrival, by studying Statistics.
Your request should comply with the selected category, otherwise it will be closed without an answer.