Frequently Asked Questions and Solutions
Receive a call and use the last digits of the calling number
To receive an incoming call and use the calling phone number's last digits, choose "Dropped-Call Verification" in the list of services.
The operators that support dropped-call verification include Virtual58, Virtual51, Virtual53, Three, Ee, and Vodafone.
Do you still need help?
It seems you need some additional help that we can't provide in this wizard. Please send a request to the support service and we will respond as soon as possible.
Important rules - help us to support you:
- Please make sure your request matches the selected category. Requests submitted under the wrong category may be closed without a response;.
- Any request related to payment should contain information in text format, and not just images: payment method, amount, currency, transaction id, transaction hash, destination address, transaction link, etc;.
- Any request related to the refund for the order should contain redundant information for making a decision;.
If you are a 5SIM user, be sure to use the same email address as your account.