If someone else got access to your account, do the following steps as fast as you can:

1. Access your account's settings and fill out all the information properly in order to change the password;.
2. Click on the checkbox to confirm termination of all active sessions and blocking of API keys;.

Consider the Following:

1. You can change your password only in case you signed up via email and password;.
2. Never use the same emails and password for different websites and for the website https://5sim.net;.
3. Double-check if your data was exposed at https://haveibeenpwned.com;.
4. Scan your device for malware;.
5. Ensure your security when using proxies or VPN—especially if you are working with the deprecated API1, where an API key is presented as an unencrypted URL string;.

It seems you need some additional help that we can't provide in this wizard. Please send a request to the support service and we will respond as soon as possible.

Important rules - help us to support you:

• Your request should comply with the selected category, otherwise it will be closed without an answer;.
• Any request related to payment should contain information in text format, and not just images: payment method, amount, currency, transaction id, transaction hash, destination address, transaction link, etc;.
• Any request related to the refund for the order should contain redundant information for making a decision;.

If you are a 5SIM user, be sure to use the same email address as your account.