Frequently Asked Questions and Solutions

How to receive sms to the same number or use phone number again

If you finish an order, then there is no way to request and receive SMS using the same number again.

You can receive an unlimited quantity of SMS within 6-30 minutes from a certain service to the numbers of England (lycamobile, three, ee, vodafone etc.), USA (Virtual8), Canada (Virtual8, Virtual12), to the numbers of Virtual2, Virtual21, Virtual26, Virtual34, Virtual36, Virtual38, Virtual40, Virtual47, Virtual49, Virtual51, Virtual52, Virtual53, Virtual54, Virtual58 operators.

After receiving the first SMS, you have up to 5 minutes to receive the next SMS, otherwise the order will be closed automatically.

Do you still need help?

It seems you need some additional help that we can't provide in this wizard. Please send a request to the support service and we will respond as soon as possible.

Important rules - help us to support you:

  • Your request should comply with the selected category, otherwise it will be closed without an answer;
  • Any request related to payment should contain information in text format, and not just images: payment method, amount, currency, transaction id, transaction hash, destination address, transaction link, etc;
  • Any request related to the refund for the order should contain redundant information for making a decision;

If you are a 5SIM user, be sure to use the same email address as your account.