Question 1

When new numbers are added?

Accepted Answer

5SIM news is available on Telegram .Numbers of the rest operators, as a rule, are updated daily.

Question 2

The created account was banned after a while

Accepted Answer

According to clause 9 of the website operation rules (), we are not responsible for the ban of registered accounts, since ban is affected by many factors. Refund or numbers replacement are not stipulated in this case.One of the most common reasons for ban is the discrepancy between your IP address and the geolocation of the purchased phone number. We recommend reviewing the official registration rules on the website of the relevant service.We are not engaged in accounts registration, our task is to issue SMS for account verification.General recommendations:Make sure the country of the virtual number corresponds to the region supported by the serviceIf possible, use a trusted VPN or proxy corresponding to the country of the selected number, especially when the service has regional restrictionsAvoid frequently switching between different IP addresses or locations during the registration processFollow the service's registration requirements. Some platforms have specific requirements for phone numbers, countries, devices, or other account details. Check the service's rules before registeringComplete your profile normally. Provide the information requested by the platform and use the account in accordance with its terms of serviceAfter registration, use the service naturally and avoid actions that could be interpreted as suspicious or automated behavior

Question 3

There are numbers on the website but they can't be bought

Accepted Answer

The given situation is possible because of two reasons:It is impossible to display the counters of virtual4 and also some other operators correctly. In this case it is necessary to change the operator and countryThere is an adaptive rating system on the website. If you click "Cancel" or "Ban"many times, your account can be blocked for 1 (one) hourIn order to check the rating status, try to buy a number through the web-panel and the website will show a message about the low rating.

Question 4

What are temporary disposable numbers means?

Accepted Answer

For security reasons, we strongly recommend you do not use accounts created with temporary numbers for permanent accounts and leave confidential information on these accounts.It is necessary to link temporary virtual cards, which will have enough balance for making purchase on a new created account, but not more than this amount. The number for the service is issued for 1 user only.

Question 5

Phone number with long-term use

Accepted Answer

5SIM offers temporary phone numbers, the period of use may vary from 10 to 20 minutes. Unfortunately, longer periods of use are currently unavailable.You can leave a request regardless—we will contact you back once longer periods of use will become supported.Please see our FAQ to learn more about SMS verification:

1. Select service

2. Select country

3. Select operator

General questions

How can we help you?